Welcome to Chilyaa! We want to ensure that your shopping experience is convenient and secure. Please review our Payment Policy below for information on accepted payment methods, billing, and related matters.
Accepted Payment Methods
We accept the following payment methods for online orders:
Cash on Delivery (COD): We also provide the option for Cash on Delivery. With COD, you can pay for your order in cash when it is delivered to your doorstep.
Debit Cards: Debit cards with a Visa or MasterCard logo are accepted.
Credit Cards: We currently accept Visa, MasterCard, American Express, and Discover.
Please note that we do not accept cash, checks, money orders, or any other payment methods not explicitly mentioned above.
Credit Card Information Security
We take the security of your payment information seriously. All credit card transactions are processed using a secure and encrypted connection to ensure the confidentiality of your personal and financial data. Our payment gateway complies with industry standards and regulations for secure online transactions.
Billing Information
Billing Address: Please ensure that the billing address you provide matches the address associated with your payment method. Any discrepancies may result in order processing delays.
Authorization Holds: When you place an order, an authorization hold may be placed on your credit or debit card to verify the availability of funds. This is not an actual charge but a temporary hold. The final charge will occur when your order is shipped.
Order Confirmation
Upon completing your purchase, you will receive an order confirmation email with details of your order, including the total amount charged and the items purchased. Please review this information carefully and contact us immediately if you notice any discrepancies.
Payment Issues
If you encounter any issues during the payment process or have concerns about your payment being processed, please contact our Customer Support team at support@hopknock.com for assistance.
Currency
All transactions are processed in INR. If you are ordering from outside INR, please be aware that your bank or credit card issuer may charge additional currency conversion fees.
Changes to Payment Policy
We reserve the right to update, modify, or change this Payment Policy at any time. Any changes will be effective immediately upon posting on this page.
Thank you for choosing Chilyaa for your online shopping needs. If you have any questions or require further clarification on our Payment Policy, please don’t hesitate to contact us at support@chilyaa.com
Last updated: [1/06/2024]
How to Contact Us:
Please click the following link for complete contact information https://chilyaa.com/contact-us/. You can also call us at +91 8291229770, Our business hours are from 10:00 AM to 7:00 PM or you can directly email us at support@chilyaa.com