Cancellation Policy

How to Cancel Orders: 

Login to your account

  • Click the Orders tab
  • Select the item you want to cancel and click 
  • Incase of Prepaid Orders Email us at support@chilyaa.com regarding order cancellation and Your refund will be processed in 24-48 hours

Cancellation Terms:

Orders Once shipped, cannot be cancelled

  • Incase of Prepaid orders, refund amount will be credited to original payment method after cancellation within 24-48 hours of intimating us through Email/WhatsApp(Refer Contact Page)
  • Payment Gateway charges(2-3%) may be deducted from the refund amount.

How to Contact Us:
Please click the following link for complete contact information https://chilyaa.com/contact-us/. You can also call us at +91 8291229770, Our business hours are from 10:00 AM to 7:00 PM or you can directly email us at support@chilyaa.com

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