Shipping Policy
Thank you for visiting and shopping at Chilyaa. Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1-2 working days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
We are offering free shipping for your orders.
In most of the cases shipment will get delivered within 4 – 5 working days. Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 – 72 hours.
Damages
Incase any damage occurs during transit, kindly inform us within 24hrs of delivery at support@chilyaa.com
Refund Policy
Our Refund Policy provides detailed information about options and procedures for returning your order, kindly visit below link for further details:
https://chilyaa.com/refund-policy/
How to Contact Us:
Please click the following link for complete contact information https://chilyaa.com/contact-us/. You can also call us at +91 8291229770, Our business hours are from 10:00 AM to 7:00 PM or you can directly email us at support@chilyaa.com